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SOLUTION-ORIENTED & FAST TO REACT
Our remote data monitoring solution offers a number of benefits
We monitor your wind farm around the clock from our manufacturer-independent service control centre. We can process most incoming fault notifications from there without having to deploy a service team to the wind farm. Based on the documentation and analysis of your wind farm data, we create performance forecasts and long-term recommendations for action for each of your wind turbines.
Our main services include:
- 24/7 monitoring 365 days a year
- Real-time fault elimination
- Data analysis and evaluation
- Up-to-date client information management
If we receive error messages from your wind turbine at our control centre, we will process them immediately. In approximately 70% of cases, we can successfully correct the problem directly from the control centre, for example by resetting the control system of the wind turbine.
Evaluation of fault elimination by resetting the system carried out via Deutsche Windtechnik's remote data monitoring in 2021:
Our control centre has special technical features that most other control centres do not. The integrated alert server enables us to react immediately to faults that are detected. This enables us to analyse faults immediately and initiate the necessary steps to correct the problem without delay. Our service goal: No turbine should be offline for more than two hours. If we need to send one of our service teams to the installation site, we will initiate this process for you immediately. We will inform you proactively and transparently about every repair procedure at your wind farm.
The processes at Deutsche Windtechnik's control centre at a glance:
Remote data monitoring at the service control centre: All data that is necessary for smooth operation of the wind farm comes together here.
