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SOLUTION-ORIENTED & RAPID RESPONSE
Our remote data monitoring solution offers a number of benefits
We monitor your wind farm around the clock from our manufacturer-independent service control center where we can process most incoming fault notifications within our control center and take the necessary steps to remedy the problem without having to deploy a service team to the wind turbine. Based on the documentation and analysis of your wind farm data, we create performance forecasts and long-term recommendations for action for each of your wind turbines and customize the extent of the remote operation center activities according to your needs.
Our main services include:
- 24/7 monitoring 365 days a year
- Real-time fault elimination
- Data analysis and evaluation
- Up-to-date client information management
We immediately process error messages received from your wind turbine at our control center. In approximately 70% of cases, we can successfully correct the fault by resetting the wind turbine directly from the control center without having to dispatch a team.
Evaluation of fault elimination by resetting the system carried out via Deutsche Windtechnik's remote data monitoring in 2021:
Our control center has special technical features that most control centers do not offer. The integrated alert server enables us to react immediately to detected faults. This enables us to analyze any faults and initiate the necessary steps to correct the problem without causing any delays. If the fault requires the need to send one of our service teams to site, we will initiate this process for you immediately. We always communicate transparently about every repair procedure on your wind farm.
The processes at Deutsche Windtechnik's control centre at a glance:
Remote data monitoring at the service control centre: All data that is necessary for smooth operation of the wind farm comes together here.
