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Clearly designated contact person for every issue – communication is a key factor for Boralex

Clearly designated contact person for every issue – communication is a key factor for Boralex

The wind farm operator Boralex and the service provider Deutsche Windtechnik have been working together for many years. During this time, efficient communication has proven itself to be a crucial factor for the smooth operation of the wind turbines. Teams from both companies have already worked together successfully on several projects in France. They replaced large components of Repower and Senvion wind turbines at a total of four wind farms, all of which are located in France. The components that were replaced included main bearings, gearboxes and blade bearings, depending on the wind turbine. Deutsche Windtechnik provided teams of experts as well as replacement components for the work.

Replacement work is carried out quickly and transparently

Caroline Luangphakdy, who works in Purchasing at Boralex France, is not only happy with the quick, successful implementation of the project but also with the efficient project management of the two companies: "In our view, good communication between the various parties involved is of fundamental importance. The ability of the partner company to react quickly and the clarity of the replacement process are crucial to ensure that a project runs smoothly. Having a single contact person makes working together even more efficient.”

Cooperation also continues at the operational level. The deployments were carried out by joint teams from Deutsche Windtechnik and the wind farm operator Boralex. According to Sofiane Lesbet, Country Manager of Deutsche Windtechnik in France, the detailed deployment planning and clear communication on site allowed the demanding work on the wind turbine to be carried out safely and smoothly: "As with any large-scale project, there were of course minor problems in the past that needed to be discussed. However, these problems were quickly resolved. This is also the result of clear responsibilities and transparent working methods."

Spare parts warehouse demonstrates impressive availability

For Deutsche Windtechnik's long-standing client Boralex, the availability of spare parts provided by the central warehouse is another key factor for the successful replacement of large components . It allowed the necessary replacement components for all turbine types to be made available at short notice and at a reasonable cost. Deutsche Windtechnik took care of all tasks involved in the process, including the initial offer, transport to the job site and the work of replacing the large components. Deutsche Windtechnik's central warehouse provides tens of thousands of immediately available spare parts for all common turbine types.

 

Photo: Boralex France

Facts at a glance:

Carrier: Boralex France

Start of the cooperation: 2018

Service: Replacement of large components: main bearing, gearbox, flanged bearing

Plant types: Repower MD77, Repower MM92, Senvion MM92

Your contact person - we look forward to hearing from you!

Geert Timmers
Managing Director Deutsche Windtechnik B.V.

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