News USA

12.11.2018 Deutsche Windtechnik Inc. opens Customer Service Office

Deutsche Windtechnik continues to expand its service team in order to provide focused service and support for wind farm owners in the US.  From now on you are invited to place any queries at our newly created Customer Service Office (CSO) being led by Stevie Fuentes in San Angelo, Texas.

Stevie Fuentes
Cell: (832)384-1220
s.fuentes@deutsche-windtechnik.com

san angelo customer support office deutsche windtechnik 

The team comprises of service professionals with many years of experience in the North American wind market ready to provide our technical services to you in the west Texas region and beyond. The CSO charter is to bring in our expedient O&M customer support with the highest safety, quality, transparency and technical capabilities.

At the CSO, you will have someone that is always focused on your current projects and needs. Be assured that we will answer your requests immediately. For initial information about Deutsche Windtechnik do not hesitate to contact George Ward, Business Development Manager:

George Ward
Cell: (832) 903-0038
g.ward@deutsche-windtechnik.com 

This is how Deutsche Windtechnik guarantees its unique and independent multi-brand service offerings:

  • Field Service Specialist (FSS)– Highly trained and skilled trouble-shooter and trainer to support technicians and sites. The FSS is the direct link to Deutsche Windtechnik’s 100+ central engineering department.
  • Regional Technicians to carry out Deutsche Windtechnik’s O&M projects and provide transactional services to the regional client base.
  • Regional Parts & Tooling Warehouse in San Angelo - All supported large component change out kits & other tooling will be housed here. Additionally, high usage parts will be stored for the region as well.
  • Extensive background gained in Europe for + 10 years

This is how technicians support Deutsche Windtechnik’s CSO and provide transactional work to our regional clients such as:

  • Maintenance and repairs
  • Remote Data Monitoring
  • Research and Development
  • Upgrades
  • Surveys and Inspections
  • Performance Assessment & Due Diligence
  • Quality Management & Safety at Work
  • Control Electronics
  • Spare parts
  • Other services as requested

This is how Deutsche Windtechnik assures the highest quality standards for multi-brand services:

  • 100+ Engineering Department
  • Full  branded documentation
  • Full independent supply chain
  • Deutsche Windtechnik Training Center with 5 fully operational nacelles
  • World- class quality and self-developed customer focus program

Deutsche Windtechnik Inc. is currently offering O&M and transactional services for:

  • Siemens
  • Vestas
  • Gamesa, Senvion and Nordex turbine brands to be started in the near future!

To learn more about how Deutsche Windtechnik can partner with you on your wind farm, please contact George Ward at g.ward@deutsche-windtechnik.com or (832) 903-0038.

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