For the ninth year in a row, Madrid based “Energías Renovables” (March issue, 2020) has conducted a survey asking wind farm owners to rate the O&M (Operations and Maintenance) performance of wind turbine manufacturers (OEM) and independent service providers (ISP). Twelve asset owners assessed the ISPs’ work concerning their execution of preventive maintenance, unscheduled repairs and supplementary special services. ISPs averaged a score of 47 out of 65 including Deutsche Windtechnik with 52 out of 65 points. According to the survey, ISPs and especially Deutsche Windtechnik are at the top of the service providers in the Spanish market.
In a direct comparison, the four best-rated IPSs achieved a higher punctuation than the best-rated manufacturer and a significantly higher punctuation than the average OEM. This year, half of the approached ISPs was able to, at least, get scores as good as last year´s average with few of them attaining 52 points, which shows ISP´s competitiveness and growth in the market.
“We are very happy to be at the top of the O&M service providers in Spain for another year. We would like to thank our customers for trusting in our skills. These survey results confirm that we are constantly improving our service commitment and have become a market reference”, said Christian Winkenjohann, Business Development Manager for Spain at Deutsche Windtechnik. Diego Botero Garcia, General Manager of Deutsche Windtechnik S.L.U. in Spain adds, “Operators and asset owners in the market know that many ISPs are able to perform with the highest quality and reliability. We are very proud of our technicians because the numbers that we obtained in the survey reflect the good performance on site combined with the overall corporate support structure and show that we offer the level of service that our customers demand.”back